Privacy Policy

This Privacy Policy explains how Time4Bets may collect, use, store and protect personal information connected with its sportsbook, casino, live casino, payment services, mobile access and customer support. It applies when a user creates an account, completes identity verification, makes a transaction, contacts support, or uses the platform through a desktop or mobile device.

Time4Bets is operated by Amadeus Technology B.V. and works under Anjouan licence number ALSI 202603024 FI1. The licence forms part of the operator’s international corporate and compliance framework. It does not confirm that online betting or casino activity is permitted in Kuwait. Users must independently check the legal rules that apply in their jurisdiction before registering, depositing, or playing.

Information That May Be Collected

The platform may collect information provided directly during registration, verification, payment processing, or communication with customer support. The exact information depends on the service being used and the level of verification required.

Personal details may include:

• Full name and date of birth
• Email address and telephone number
• Username and account preferences
• Country and residential address
• Identity document details
• Payment and transaction information
• Account activity and communication history

Technical information may also be recorded when a user accesses the platform. This can include the device type, browser, operating system, IP address, login time, language setting, and pages or services opened during a session.

Users should provide accurate and current information. Incorrect contact details may prevent password recovery, while inconsistent identity information can delay verification and withdrawals.

How Personal Information May Be Used

Personal data may be processed to create and manage an account, confirm identity, provide platform functions, and protect users from unauthorised activity. Information can also be used to complete payments, investigate suspicious transactions, and respond to support requests.

The main purposes may include:

1. Registering and administering the user account.
2. Confirming that the account holder is at least 18.
3. Completing identity and payment verification.
4. Processing deposits and withdrawals.
5. Protecting the platform from fraud and duplicate accounts.
6. Providing customer service and technical assistance.
7. Applying account limits and responsible gambling controls.
8. Complying with applicable regulatory and security obligations.

Information should not be provided using another person’s identity or payment method. Such activity can result in additional checks, payment delays, or account restrictions.

Identity Verification and KYC

Time4Bets requires identity verification to confirm age, identity, and account ownership. The security team may request a passport, national identity card, proof of address, selfie, or evidence that a payment method belongs to the registered user.

A verification call may also be requested in selected cases. The information collected during this process may be compared with registration details and transaction records.

Verification documents should be clear, current, and submitted only through an official secure channel. Users should not send identity files to unknown email addresses, unverified Telegram accounts, or third-party websites.

Verification may occur at registration, before a withdrawal, or at another stage when additional account checks are considered necessary.

Payment Information

The platform supports payment methods that may include Visa, Mastercard, Apple Pay, bank-related services, and cryptocurrencies such as USDT, USDC, Bitcoin, Ethereum, Litecoin, and Dogecoin.

Payment information may be processed to complete deposits, approve withdrawals, confirm ownership, and prevent financial misuse. Transaction records can include the amount, currency, date, payment provider, and reference number.

Time4Bets states that payment processing uses 3D Secure and procedures designed around PCI DSS requirements. These measures are intended to reduce the risk of unauthorised card use and improve transaction security.

Users should still check every payment instruction before approval. Cryptocurrency addresses, networks, and amounts must be confirmed carefully because completed blockchain transfers may not be reversible.

Cookies and Technical Data

Cookies and similar technologies may be used to remember account preferences, maintain active sessions, and improve the performance of the website or mobile interface. They can also help detect unusual login patterns and technical problems.

Some cookies may be necessary for account access, security, and payment functions. Disabling them can prevent parts of the platform from operating correctly.

Users can normally manage browser cookies through device settings. Removing saved cookies may sign the user out and require a new login or security confirmation.

Technical records may also be used to investigate loading errors, interrupted payments, failed login attempts, and suspected account compromise.

Mobile Access and Telegram

Time4Bets may be accessed through desktop and mobile services, including a Progressive Web App, supported mobile installation routes, and an official Telegram bot where available.

Mobile access can generate additional technical information, such as device type, operating system version, and session identifiers. Telegram also applies its own privacy and security terms, which remain separate from this policy.

Users should enter account details only through an official and verified mobile route. Copied applications, unverified bots, and links sent by unknown persons may attempt to collect login or payment information.

Two-factor authentication should be enabled where available, both for the Time4Bets account and the connected Telegram profile.

Account Security

Account protection is based on email, username, and password, with optional two-factor authentication. Users are responsible for keeping these credentials confidential.

A strong password should be unique and should not be reused on other gambling, banking, or email services. Passwords, recovery links, and temporary authentication codes must never be shared with another person.

Contact live chat immediately if:

• An unfamiliar device appears to have accessed the account.
• A transaction was not authorised by the user.
• Registration details were changed without permission.
• The registered email or telephone number is no longer secure.
• A suspicious message requests documents or login codes.

The platform may temporarily restrict access while investigating possible misuse. This measure can help protect the balance and personal data while the review is in progress.

Sharing Information With Service Providers

Personal information may need to be shared with payment processors, game providers, verification services, security partners, or technical suppliers when this is necessary to provide a requested service.

Only information relevant to the specific function should be transferred. A payment provider, for example, may need transaction and identity details to approve or reject a payment.

Information may also be disclosed when required by an applicable legal obligation, regulatory request, fraud investigation, or account security review.

The exact location and retention period of every service provider are not specified in the supplied platform information. Users who need clarification should contact customer support before submitting sensitive documents.

Data Retention

Account and transaction records may be retained while the account remains active and for an additional period when required for verification, security, payment disputes, or compliance purposes.

The retention period can vary depending on the type of data and the reason for processing it. Some information may need to remain stored after an account is closed, particularly where financial or identity records are involved.

Users may contact support to ask what information can be corrected, updated, or removed. Certain records may not be deleted immediately when retention is required for legitimate security or compliance reasons.

User Responsibilities and Rights

Users should keep their personal information accurate and protect access to their email, phone, and devices. They should also review account activity and report unfamiliar transactions without delay.

A user may contact support to:

• Request correction of inaccurate information
• Ask about the verification process.
• Report suspected unauthorised access.
• Discuss account closure
• Request clarification about personal data handling.
• Ask about responsible gambling restrictions.

Requests may require identity confirmation to prevent another person from accessing or changing the account holder’s information.

Contacting Support

Live chat support is available 24 hours a day. It can assist with privacy questions, identity verification, account access, payments, and suspected security incidents.

When contacting support, provide only the details needed to investigate the request. A genuine agent should not ask for the full account password or a temporary two-factor authentication code.

Users remain responsible for checking local law, protecting their credentials, and using the platform responsibly. Privacy and account security begin with careful registration, verified access routes, and informed financial decisions.